From UX research and user journey mapping to information architecture, wireframing, interactive prototyping, design system creation, and usability testing, Cinovic designs digital experiences that reduce friction, increase engagement, and make every interaction feel effortless.
We partner with product managers, founders, CTOs, and marketing leaders who know their product has a UX problem, high drop-off rates, confused users, low feature adoption, or poor conversion, and need a design partner who understands both the user and the business.
We don't design by instinct; every UX decision we make is grounded in user research, behavioural data, and usability evidence, so you get interfaces that work for your actual users, not our aesthetic preferences.
From UX strategy and user research to information architecture, wireframing, interactive prototyping, design systems, usability testing, and accessibility audits — we cover the full UX design lifecycle for web, mobile, SaaS, and enterprise products.
Discover what your users actually need, user interviews, contextual enquiry, ethnographic research, diary studies, surveys and questionnaires, card sorting, tree testing, heuristic evaluations, competitor UX benchmarking, and analytics-driven user behaviour analysis to build evidence-based understanding of your users' goals, frustrations, and mental models.
Map the complete user experience, end-to-end user journey maps, experience maps, service blueprints, empathy maps, persona development, jobs-to-be-done (JTBD) frameworks, and touchpoint analysis, identifying every moment of friction, confusion, and delight across your product and service ecosystem.
Structure your product for clarity and findability, sitemap design, navigation architecture, content hierarchy, labelling systems, search and filter UX, interaction patterns, micro-interaction design, error state design, and progressive disclosure frameworks that make complex products feel intuitive.
Validate design decisions before development, low-fidelity wireframes for rapid concept exploration, high-fidelity Figma prototypes for stakeholder alignment and user testing, annotated UX specifications for developer handoff, clickable prototypes for usability testing, and edge case documentation that prevents costly development rework.
Build the single source of design truth for your product: Figma component libraries with atomic design principles, design tokens (colour, typography, spacing, shadow), interaction states, responsive behaviour documentation, accessibility annotations, brand guidelines integration, and developer-ready handoff assets that align design and engineering across every sprint.
Validate your existing UX and identify improvement priorities, moderated and unmoderated usability testing sessions, remote and in-person user testing, heuristic evaluation against Nielsen's 10 heuristics, cognitive walkthrough analysis, session recording review (Hotjar, FullStory), eye-tracking studies, accessibility audits (WCAG 2.1 AA/AAA), and a prioritised UX issues backlog with severity ratings and recommended fixes.
Discover what your users actually need, user interviews, contextual enquiry, ethnographic research, diary studies, surveys and questionnaires, card sorting, tree testing, heuristic evaluations, competitor UX benchmarking, and analytics-driven user behaviour analysis to build evidence-based understanding of your users' goals, frustrations, and mental models.
Map the complete user experience, end-to-end user journey maps, experience maps, service blueprints, empathy maps, persona development, jobs-to-be-done (JTBD) frameworks, and touchpoint analysis, identifying every moment of friction, confusion, and delight across your product and service ecosystem.
Structure your product for clarity and findability, sitemap design, navigation architecture, content hierarchy, labelling systems, search and filter UX, interaction patterns, micro-interaction design, error state design, and progressive disclosure frameworks that make complex products feel intuitive.
Validate design decisions before development, low-fidelity wireframes for rapid concept exploration, high-fidelity Figma prototypes for stakeholder alignment and user testing, annotated UX specifications for developer handoff, clickable prototypes for usability testing, and edge case documentation that prevents costly development rework.
Build the single source of design truth for your product: Figma component libraries with atomic design principles, design tokens (colour, typography, spacing, shadow), interaction states, responsive behaviour documentation, accessibility annotations, brand guidelines integration, and developer-ready handoff assets that align design and engineering across every sprint.
Validate your existing UX and identify improvement priorities, moderated and unmoderated usability testing sessions, remote and in-person user testing, heuristic evaluation against Nielsen's 10 heuristics, cognitive walkthrough analysis, session recording review (Hotjar, FullStory), eye-tracking studies, accessibility audits (WCAG 2.1 AA/AAA), and a prioritised UX issues backlog with severity ratings and recommended fixes.
We combine behavioural psychology, visual design craft, data-driven iteration, and engineering empathy to create digital experiences that score on every dimension, usability, accessibility, desirability, and business performance.
Apply UX principles to drive measurable conversion improvements, friction mapping across critical user flows, persuasive design pattern application, form optimisation and field reduction, trust signal placement, call-to-action hierarchy design, social proof integration, checkout flow simplification, and A/B test hypothesis development informed by user research.
Design inclusive experiences that meet WCAG 2.1 and WCAG 2.2 AA and AAA standards, colour contrast compliance, keyboard navigation design, screen reader optimisation, focus indicator design, accessible form design, alt text frameworks, ARIA label specifications, skip navigation patterns, and accessibility audit reporting with remediation roadmaps.
Design mobile-first and responsive experiences, thumb zone mapping, touch target sizing, gesture interaction design, mobile navigation patterns, progressive web app (PWA) UX, native iOS and Android UX pattern adherence, mobile form optimisation, and cross-device experience consistency testing.
Integrate AI into your UX research and product experience, AI-powered usability testing analysis, automated user feedback synthesis with NLP, personalisation UX patterns (adaptive interfaces, contextual content, AI-driven recommendations), conversational UI design for chatbots and AI assistants, and prompt UX for LLM-powered product features
Stay ahead with practical UX guides, design system deep-dives, conversion case studies, and research on usability testing, information architecture, mobile UX, accessibility design, and building products users love.
Hyvä theme cuts Magento 2 page weight by 80–90% vs Luma and costs 3× less than PWA. See Cinovic's technical breakdown of Alpine.js, Tailwind CSS & Core Web Vitals.
A 2026 enterprise guide to building high-performance Power BI data models, from star schema design to DAX time intelligence, predictive analytics, and row-level security.
Hyvä migration delivers measurable ROI: Magento stores see LCP drop from 4.8s to 1.2s and 50%+ achieve green Core Web Vitals. See how Cinovic turns performance into profit.
Tell us about your product, your users, and the experience problems you're seeing- drop-off rates, confusion, low adoption, or conversion shortfalls, and we'll give you an honest UX assessment and a prioritised improvement roadmap.
UI/UX consulting covers the strategy, research, design, and testing of digital user experiences. UI (User Interface) design focuses on the visual and interactive elements, layout, colour, typography, components, and interactions. UX (User Experience) design is broader — it covers the entire journey a user takes, including research, information architecture, user flows, usability testing, and the measurable outcomes of how well the interface meets user and business goals. Our consulting services typically include UX audits, user research, journey mapping, wireframing, prototyping, design systems, and usability testing.
A UX audit is a systematic evaluation of your existing digital product, identifying usability problems, friction points, accessibility issues, information architecture weaknesses, and conversion barriers. We conduct heuristic evaluations against Nielsen's 10 usability principles, user flow analysis, session recording review, and analytics data assessment to produce a prioritised list of UX issues with severity ratings and recommended fixes. A focused UX audit typically takes 2–3 weeks and delivers an actionable issues backlog your team can immediately act on.
A design system is a centralised library of reusable UI components, design tokens (colours, typography, spacing), interaction patterns, and usage guidelines that keep your product visually consistent and make design and development faster. You need one when your product is growing, your team is expanding, you're experiencing visual inconsistency across features, or your engineers and designers are solving the same problems repeatedly. We build Figma-based design systems with full developer handoff, so design and engineering stay aligned at every sprint.
UX ROI is measured through a combination of: conversion rate changes on key flows (checkout, signup, onboarding), task completion rates and time-on-task improvements from usability testing, reduction in support tickets related to usability confusion, Net Promoter Score (NPS) and Customer Satisfaction (CSAT) improvements, feature adoption rates, and reduction in churn attributed to UX friction. We establish baseline metrics before every engagement and track post-launch outcomes so you can see exactly what the UX investment delivered.
Timelines depend on project scope. A focused UX audit takes 2–3 weeks. A single-flow redesign (e.g. onboarding or checkout) takes 4–8 weeks, including research, wireframing, and prototyping. A full product UX redesign typically takes 10–20 weeks. A design system build takes 6–12 weeks. Complex enterprise UX projects with extensive research, multiple user types, and design system integration can run 4–8 months. We scope every project in detail during your free UX audit session, so there are no surprises.